Served from 6am to 10 am on weekdays and 6:00 am to 10:30 am on weekends.
If an earlier breakfast is required, contact the reception, Dial 0, and breakfast will be organized.
Printing and copying services are available at the reception
There are limited designated hotel parking spaces at the hotel entrance, so availability is on a first come
first serve basis.
CHECK IN / OUT TIME
Our check in time is 11:00 am and checkout time is 10:00 am guests may request an early check out 24
hours prior to the formerly decided check out date and should be more than two hours or it will attract
an extra fee.
We have two conferencing facilities with a capacity of 80 and 30 guests.
Please inquire with our reception desk for further details. We will be pleased to make an appointment
with our conference and events office on your behalf.
DRY CLEANING / LAUNDRY SERVICES
This service is available to all guests at a reasonable charge. Each room is fitted with a laundry list that
should be filled up with the price list of every piece of cloth.
We have 32-inch LED TV’s with DSTV connection for your entertainment.
FIRE ASSEMBLY POINT
Our guest’s safety is our Number 1 priority at all times. Kindly take note of your nearest fire exit on
the floor plan located on the back of your bedroom door.
Available from 8:00am to 5:00pm, throughout the week. In case you require any assistance dial “0” and
you will get immediate aid.
Complimentary Wireless broadband access is available throughout the hotel at no extra cost.
Please contact the reception if you require assistance.
Please ensure that your door is always locked securely on leaving your room.
Leave keys at the reception or when leaving the hotel.
Any lost property found in the hotel is placed on storage.
Please contact reception for assistance.
Should you require help with your luggage please ask reception and they will arrange for a porter to assist you.
National newspapers are available at the reception (Nation and Standard newspapers).
RECEPTION (Dial 0)
The hotel has a 24-hour reception.
You can reach the reception by dialing ‘0’.
In addition to our daily services, our reception staff will be pleased to offer you additional items for extra comfort based on availability.
Should you need to make a reservation at the hotel just contact the reception we will be happy to assist you.
Our rooms are cool most of the year round. But we do provide fans for clients should they require one.
For further assistance please contact the reception.
For those who prefer the privacy of dinning in their room, we have a tailor made menu for room service offered for 24 Hours at a cost.
RESTAURANT & BAR
Our restaurant serves innovative dishes based on freshly locally sourced ingredients.
Enjoy great bites and drinks at our bar as you watch great entertainment.
We have round the clock security services in the hotel and Kenya police for back-up.
To ensure maximum security screening is done at the hotel entrance.
We currently have no safes in our rooms but the hotel management can store valuables upon request at no cost.
All the rooms are none smoking but have a designated smoking area on the balconies on each floor.
Taxis can be booked at the reception.
The hotel reception number is 0.
The restaurant and bar number is 168.
To call another room just dial the room number i.e for room 102 the extension number is 102.
TURN DOWN SERVICES
Should you require turn down services, please advice reception by 5 p. m.
Umbrellas are available at the reception should you require one.
WAKE UP CALLS
Should you require a wake up call, please ask the reception.
No one is more valuable to us than YOU!
We value you and your feedback.
3 night Stay Special
10% Off a 3 night minimum stay
5 nights Stay Special
15% Off a 5 night minimum stay
Accommodation & Safari Package
Nairobi National Park & City Tour Accommodation Package