Search Rooms

For Rates & Availability

BREAKFAST

Served from 6am to 10 am on weekdays and 6:00 am to 10:30 am on weekends.

If an earlier breakfast is required, contact the reception, Dial 0, and breakfast will be organized.

BUSINESS SERVICES

Printing and copying services are available at the reception 

CAR PARKING

There are limited designated hotel parking spaces at the hotel entrance, so availability is on a first come
first serve basis.

CHECK IN / OUT TIME

Our check in time is 11:00 am and checkout time is 10:00 am guests may request an early check out 24
hours prior to the formerly decided check out date and should be more than two hours or it will attract
an extra fee.

CONFERENCE FACILITIES

We have two conferencing facilities with a capacity of 80 and 30 guests.

Please inquire with our reception desk for further details. We will be pleased to make an appointment
with our conference and events office on your behalf.

DRY CLEANING / LAUNDRY SERVICES

This service is available to all guests at a reasonable charge. Each room is fitted with a laundry list that
should be filled up with the price list of every piece of cloth.

ENTERTAINMENT

We have 32-inch LED TV’s with DSTV connection for your entertainment.

FIRE ASSEMBLY POINT

Our guest’s safety is our Number 1 priority at all times. Kindly take note of your nearest fire exit on
the floor plan located on the back of your bedroom door.

HOUSEKEEPING

Available from 8:00am to 5:00pm, throughout the week. In case you require any assistance dial “0” and
you will get immediate aid.

INTERNET

Complimentary Wireless broadband access is available throughout the hotel at no extra cost.

Please contact the reception if you require assistance.

KEYS

Please ensure that your door is always locked securely on leaving your room.
Leave keys at the reception or when leaving the hotel.

LOST PROPERTY

Any lost property found in the hotel is placed on storage.
Please contact reception for assistance.

LUGGAGE

Should you require help with your luggage please ask reception and they will arrange for a porter to assist you.

NEWSPAPERS

National newspapers are available at the reception (Nation and Standard newspapers).

RECEPTION (Dial 0)

The hotel has a 24-hour reception.
You can reach the reception by dialing ‘0’.
In addition to our daily services, our reception staff will be pleased to offer you additional items for extra comfort based on availability.

RESERVATIONS

Should you need to make a reservation at the hotel just contact the reception we will be happy to assist you.

ROOM CLIMATE

Our rooms are cool most of the year round. But we do provide fans for clients should they require one.

For further assistance please contact the reception. 

ROOM SERVICE

For those who prefer the privacy of dinning  in their room, we have a tailor made menu for room service offered for 24 Hours at a cost.

RESTAURANT & BAR

Our restaurant serves innovative dishes based on freshly locally sourced ingredients.
Enjoy great bites and drinks at our bar as you watch great entertainment.

SECURITY

We have round the clock security services in the hotel and Kenya police for back-up.

To ensure maximum security screening is done at the hotel entrance.

SAFETY KEEPING

We currently have no safes in our rooms but the hotel management can store valuables upon request at no cost.

SMOKING POLICY

All the rooms are none smoking but have a designated smoking area on the balconies on each floor.

TAXIS

Taxis can be booked at the reception.

TELEPHONE

The hotel reception number is 0.

The restaurant and bar number is 168.

To call another room just dial the room number i.e for room 102 the extension number is 102.

TURN DOWN SERVICES

Should you require turn down services, please advice reception by 5 p. m.

UMBRELLAS

Umbrellas are available at the reception should you require one.

WAKE UP CALLS

Should you require a wake up call, please ask the reception.

YOU

No one is more valuable to us than YOU!

We value you and your feedback.

Contact US

DECASA Hotel
River road Opposite KCB
Box 10892-00400
Nairobi - Kenya

Phone:+254 (0)719 442 653
+254 (0)739 227 802

Email:info@decasahotel.co.ke

How to Find Us

Newsletter

Sign up to our email newsletter to receive the latest offers and news from DECASA Hotel.